Minster Veterinary Centre in Nottingham is a well-regarded clinic, earning an impressive 4.8-star rating from 77 reviews on Google. The clinic is noted for its emergency veterinary services and has garnered praise for the high standard of care provided by its veterinary team. Clients frequently highlight the compassion, professionalism, and empathy demonstrated by the vets, especially in challenging situations such as ongoing treatments and end-of-life care.

While the veterinary team receives consistent accolades, customer feedback about the reception staff at the Calverton branch is mixed. One reviewer noted a lack of warmth and customer service, which was particularly impactful during emotionally difficult visits. This feedback contrasts with positive experiences reported at another branch in Bingham, suggesting variability in customer service across locations.

In contrast, other reviewers have commended the supportive and accommodating nature of the staff, mentioning their helpfulness in arranging last-minute appointments and understanding client needs, as seen in various positive reviews. Additionally, the clinic is praised for not overcharging, offering transparent and fair pricing, which adds to its appeal.

Individuals such as Tracey Osullivan and Jen Fletcher express long-term satisfaction, highlighting the clinic's consistent service quality over many years and its ability to handle ongoing pet health issues with care and cost-effectiveness. As a result, Minster Veterinary Centre remains a preferred choice for many pet owners in the Nottingham area, particularly those prioritizing compassionate and reliable veterinary care.