Ambivet Veterinary Group

Ambivet Veterinary Group is a CVS-owned multi-site practice established in 1979, offering routine care through to surgery, imaging and some referral services. The clinic lists in-house diagnostics including lab work, X-ray and ultrasound, and treats a wider range of species beyond cats and dogs, including small mammals and birds. Out-of-hours emergencies are handled by another Ambivet branch, with free telephone advice and emergency consultations.

Services

•Routine and preventive care: consultations, vaccinations, six-month health checks, nurse clinics, parasite control and microchipping.
•Procedures and general treatment: surgery including neutering, dentistry, anal sac expression, grooming and nail clipping, plus home visits.
•Diagnostics and monitoring: in-house lab testing, X-ray, ultrasound and blood pressure checks.
•Referral and species range: cardiology referral service, with care listed for dogs, cats, rabbits, guinea pigs, gerbils, hamsters, ferrets, caged birds, backyard poultry and wild birds.
•Emergency and practical facilities: out-of-hours emergencies are covered by another Ambivet branch with free telephone advice and emergency consultations. The site also lists disabled access and on-site parking.

Recent reviews mainly mention care for dogs and cats, with some long-term clients using the wider Ambivet group for ongoing treatment and emergencies.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review comments on cost are mixed but lean negative where pricing is discussed, with some owners describing the clinic as expensive and unhappy with firm payment handling.

People

•Rhianna is the only named staff member mentioned in recent reviews; one owner said she handled a billing concern but felt the response was dismissive.
•More broadly, reviewers describe the team as professional, polite, thorough, knowledgeable and caring.
•A smaller number of reviews mention inconsistent opinions between different vets, and one long-term client said experiences with newer staff could feel less welcoming at first.

Reviews

Google reviews show 4.4 stars from 47 reviews.

•Positive feedback highlights thorough, professional care, with reviewers describing staff as polite, friendly, warm and helpful. One reviewer simply said the team were “great with my dogs.”
•Several owners describe being long-term clients, including people who have used the group for many years for their dogs or cats.
•Emergency cover across the Ambivet group is a recurring strength, with one reviewer noting that a local branch is always available for emergencies.
•Negative feedback centres on pricing, payment handling and inconsistent diagnoses, including one report of needing three visits before an eye problem was identified and complaints about pressure over unpaid balances.

Reviews for Ambivet Veterinary Group

Note: Showing the 10 most recent Google reviews out of 47 we track in total. Recent reviews may not be representative of overall sentiment.

Luke

2 years ago

anita simms

3 years ago

Vets are just out for your money ,I work long hours and didn’t get chance to pay £30 I owed and they said they wouldn’t see my animals anymore . They should be ashamed of themselves. I even explained this but they don’t even care . What a joke.

Martin Horner

Great with my dogs

maggie holmes

Michel Valstar

4 years ago

Dave Oldham

Very professional, polite and very thorough. No complaints, only praise

Hardeep Matharu

5 years ago

This Veterinary are just out for your money.. their vets are inconsistent with their diagnosis from one vet to another, I'm no vet but it took 3 visits before they realized that our dog was suffering from inverted eye lashes and that was the first thing i told them to check.. however we were still charged for the 3 consultations.. their prices are criminal.. we were charged £750 so they could sedate our dog to extract a blood sample for a skin condition, we were charged £120 for some allergy tablets and then another £90 for consultation that £960.. THAT'S BEFORE WE EVEN GOT THE RESULT!! .. We had one vet saying a blood test really wont prove anything whilst another saying that a blood test would be the best course of action to find out what our dog might be having a allergic reaction to. We then contacted Ambivet and spoke with Rhianna about our concerns with such huge bill, who basically in a nut shell said 'it is what it is' and if the bill wasn't paid within the 2 weeks time scale they would forward the amount to a debt collection agency.. WOW!!! ..What great customer relationship this so called 'we have your pets best interest at heart' have... the only interest these people care about is how much they can extract from you.. Near same scenario with VETS4PETS with our neighbors dog who had to have their dog sedated so they could extract 3 teeth total bill with medication £410!!.. enough said!!

Ricky Henson

I've always had a good experience with this group. Sometimes I've felt that I've been judged because of how I look and have a staffie but when they realise he's a big softie they are lovely. This Normally happens with new staff. I've been taking my dogs to them for the past 10 years. The only real problem I've had is over 2020 when there wasn't a vet in store and having to travel when I don't drive and no taxi firm will take a staffie.

Maryam Jabbar

6 years ago

Excellent service every time. Have been a member for years and both of my cats have been brought in for treatments. The staff all show a high level of care for the pets which makes me believe that they will be in good hands

D. Scott Angle

7 years ago

Ambivet have a few locations locally, and one is always available for emergencies. The staff are knowledgeable, friendly, warm and helpful. We've used a few vets locally, for just over a decade, but Ambivet has been or firm preference for at least six or seven years. I would really recommend them to friends.