Animal Doctor

Animal Doctor describes itself as a family-owned, independent veterinary surgery and is also listed as a veterinary nurse training facility. Reviews repeatedly point to longer, unhurried consultations (including end-of-life care), plus a focus on reducing stress for anxious pets. Concrete examples mentioned include two vets carrying out an at-home euthanasia without rushing, vets offering prescriptions so owners can buy medication more cheaply online, and follow-up/aftercare being highlighted after surgery (including an operation where a dog lost an eye). One recurring concern is difficulty getting through by phone, with one reviewer reporting multiple attempts before a callback.

Services

• •General veterinary consultations, with reviews describing vets who “listen, examine and then diagnose” and give owners time in appointments.
• •End-of-life care, including at-home euthanasia (two vets attending and allowing time without rushing).
• •Surgical care (one owner reports a dog “lost an eye” and references the operation and aftercare).
• •Support for nervous/anxious pets, with multiple owners noting staff help pets settle during visits.
• •Prescriptions: one reviewer says they were offered a prescription so they could source medication cheaper online.
• •Veterinary nurse training facility (explicitly listed in the clinic data).
• •Nursing/care for stray animals is mentioned anecdotally (e.g., “stray kittens, or ducks”).

People

• •Charlotte (vet): repeatedly named for working well with anxious dogs, taking time during appointments, and clear decision-making (“listens, examines and then diagnoses”). One review also credits her with offering a prescription option to reduce medication costs.
• •Miriam (vet): described by reviewers as providing high-impact clinical help (including “saved our rescue dog’s life”), empathetic guidance around end-of-life decisions, and strong surgical/aftercare support.
• •Molly (vet): described as “newly qualified,” “very thorough and personable.”
• •Nursing team: mentioned as caring and helpful; one review notes they may be seen nursing stray animals.

Reviews

4.8 stars from 274 reviews. - End-of-life support that isn’t rushed, including an at-home euthanasia where two vets attended and focused on keeping the process calm.

• •Handling anxious pets: multiple reviews mention staff being notably good with nervous or anxious animals.
• •Time and thoroughness in consultations: owners describe being listened to and given “time and quality attention.”
• •Practical cost-saving help: at least one owner notes being offered a prescription to purchase medication more cheaply elsewhere.
• •Aftercare and serious-case support: one owner references life-saving treatment for a rescue dog and aftercare following surgery where a dog lost an eye.
• •Access-by-phone concern: one reviewer reports repeated failed call attempts and worries about what would happen if an issue were urgent.