Ashfield House Veterinary Hospital Limited

I have been taking my dogs to Ashfield House for 30 years. We have had full on emergencies as well as routine appointments and throughout they have always been professional, caring and communicative. The on-site hospital is a very important factor in my loyalty to this practice.

My cat isn't registered here but when she had a severe eye injury on Saturday morning and my own vets was unable to staff the surgery they agreed to help. Within an hour she was admitted for emergency surgery and treatmented within a few hours. I got regular updates from the staff before and after the surgery. Esme was made comfortable, very well looked after and is now home recovering. All the staffing are really friendly and helpful.

The vets are always kind and lovely with my dog , so are most of the staff. I have only come across one member of staff that has been rather abrasive when dealing with telephone calls. The rest l have no complaints.

Caring, knowledgeable staff that treat us and our pet with the greatest respect. Wouldn't go elsewhere.

Ashfield are brilliant vets. On my last visit tho they kept me waiting half an hour. I checked in as usual but after people arriving after me were seen - i went to the desk and they realised they had deleted my appointment. No problem - i wud be seen next- except i wasnt!. After half an hour and me expressing my annoyance i was finally seen. I received a lot of apologies- but someone needs a little retraining on the computer. My cat was very stressed and so was i. Other than that they are brilliant

Used this vets twice, in 2017 and this week for cats going to the rainbow bridge. Staff are extremely compassionate, explained things thoroughly and give you all the time you need. From my experience in 2017, I knew I had to choose Ashfield again for my kitty this year. I’ve never had a pet under treatment here, but I know when I’m ready for another pet I’ll be listing them with Ashfield for their vet care. They treated both of my cats with love and respect during their final moments. Unfortunately I didn’t get her name due to all the upset, but the lovely vet we saw on Tuesday the 9th of September at 3pm came to us in the car park when we were leaving with another vial of fur after my sister said oh you wanted some of her blonde paw trimmings too didn’t you. Thank you Ashfield.

Every vet we’ve seen with our 3 cats at Ashfield has been amazing. The reception staff also very helpful. We have Petplan in place which covers inoculation and flea/worming which is a great help ☺️ happy moggy

We have used Ashfield for a number of years. They assisted us when our beloved Pipkin had to cross the rainbow bridge and were so kind and caring. We now have another little man PJ who is now being under the care of Ashfield and will be for alot more years to come.

We have been using these vets for many years. They have always been helpful and compassionate during our visits. Through happy times and sad. Just posting this in memory of our beautiful girl Lilly, who we sadly had to say goodbye to. So young, 6/5/21 - 19/2/23. We were given as much time as needed with her, and they sorted all the arrangements after. Thank you so much to all the staff involved ❤️