Ashfield House Veterinary Hospital Limited – Vets in Nottingham
Clinic Overview
Ashfield House Veterinary Hospital Limited in Nottingham is part of VetPartners and operates as a veterinary hospital with an on-site hospital facility and 24/7 emergency care. The practice offers routine care including vaccinations, nurse clinics and neutering, alongside more advanced procedures such as complex surgery and laparoscopic “keyhole” spays. Recent feedback is especially positive about emergency communication, compassionate end-of-life support and the reassurance of the on-site hospital, with a small number of comments about occasional admin or phone issues.
Ashfield House Veterinary Hospital Limited in Nottingham is part of VetPartners and operates as a veterinary hospital with an on-site hospital facility and 24/7 emergency care. The practice offers routine care including vaccinations, nurse clinics and neutering, alongside more advanced procedures such as complex surgery and laparoscopic “keyhole” spays. Recent feedback is especially positive about emergency communication, compassionate end-of-life support and the reassurance of the on-site hospital, with a small number of comments about occasional admin or phone issues.
Services
- •Emergency and hospital care: 24/7 emergency cover and an on-site hospital facility are established parts of the service. Recent reviews include a cat being admitted within an hour for a severe eye injury, operated on within a few hours, and monitored with regular updates to the owner.
- •Routine veterinary care: The practice website lists vaccinations, nurse clinics and neutering. Recent feedback also reflects ongoing everyday care for dogs and cats, including routine appointments and preventive treatment such as inoculations and flea/worming through a care plan.
- •Surgery: The clinic offers complex surgeries as well as laparoscopic (“keyhole”) spays.
- •End-of-life support: Several owners mention euthanasia appointments handled with compassion, clear explanations, time to say goodbye, and practical help with arrangements and keepsakes.
Pricing
No published pricing information is currently available for this clinic.
People
- •Veterinary team: Public feedback consistently describes the vets as caring, professional, knowledgeable and clear in explaining treatment. Reviews also highlight calm communication during emergencies and especially compassionate handling of end-of-life appointments.
- •Reception and support team: Reception staff are often described as friendly and helpful, including across different branches. A small number of reviews mention a poor phone manner from one staff member and an appointment-handling error that led to a longer wait.
Reviews
Ashfield House Veterinary Hospital Limited has a Google rating of 4.4 stars from 154 reviews.
- •Owners regularly describe the practice as caring, professional and communicative in both routine visits and more urgent situations, with several long-term clients saying they have stayed with the clinic for many years.
- •Emergency care is a strong theme in recent feedback, including one account of rapid admission and surgery for a cat with a severe eye injury, with regular updates before and after the procedure.
- •The on-site hospital stands out as an important reason for loyalty for some clients, especially those who have needed emergency or more intensive care.
- •End-of-life support is repeatedly praised for kindness, thorough explanations and giving families time, while the main negative comments relate to isolated front-desk issues such as one abrasive phone interaction and one deleted appointment that caused a delay.
