Castle Veterinary Centre
#28 Vet in Nottingham, Nottinghamshire
Castle Veterinary Centre – Vets in Nottingham
Clinic Overview
Castle Veterinary Centre is described by a long-term client as an independent practice. Based on its website and the latest reviews, it appears set up for routine cat and dog care plus urgent problems, with the ability to run some urgent lab tests in-house (while most diagnostics are sent to external labs). Reviewers repeatedly mention clear communication about likely outcomes and costs during emergencies, prompt admission for urgent cases, and follow-up updates by phone when promised. Specific examples include emergency care for a seriously ill dog treated promptly, and two kittens needing urgent treatment who were taken in first thing the next morning and later spayed at the practice.
Services
- •In-house urgent laboratory tests (website notes most investigative work is via external labs, with urgent tests done in-house).
- •Nurse clinics (website).
- •Pet Health Counsellor service (website).
- •Preventive-care advice: vaccinations, worming, flea control (website).
- •Advice/support for common issues including dental problems, healthy eating, elderly pets, and mobility problems (website).
- •Emergency care is referenced repeatedly in reviews, including prompt treatment for seriously ill pets and updates by phone during treatment.
- •Procedures mentioned in reviews: spaying (cats).
- •Diagnostics mentioned in reviews: X-ray (photo referenced after a first check-up).
People
- •Ewan and Bryn (role not stated): described by a long-term client as consistently compassionate, including during emergencies.
- •The wider vet and reception/nursing team are repeatedly described as keeping owners informed—for example, setting realistic odds/outcomes, explaining costs clearly, and calling with updates when they said they would during emergency treatment.
Reviews
Google rating: 4.0 stars from 114 reviews. “”
- •Emergency handling and speed: pets taken in quickly for urgent problems; one owner describes their cats being admitted first thing the next morning, another describes prompt treatment when a dog became seriously ill.
- •Communication under stress: owners mention realistic discussions of outcomes, clear cost explanations, and regular phone updates during treatment.
- •Support for anxious owners: reviewers describe staff helping them through distress (tears, worry, repeated questions) while keeping them informed.
- •Continuity/loyalty: multiple reviewers mention being with the practice for many years (including one citing 30+ years).
- •Cost perceptions: at least one reviewer notes the practice “wasn’t the cheapest,” but felt the care was worth it.
Special Services
Animals Treated at Castle Veterinary Centre
Animals We Treat
Companion Animals
Opening Hours – Castle Veterinary Centre
Opening Hours
Hours
Reviews for Castle Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 114 we track in total. Recent reviews may not be representative of overall sentiment.
David Farmer
2 months ago
Excellent vets, lovely staff
Jerow Velasco
3 months ago
Immy Parish
a month ago
The nicest staff and vets who are extremely knowledgeable. They keep you informed and are so helpful. They genuinely care about your animals and know what they’re talking about, so I can’t recommend them more. Excellent service, thank you for looking after my cat with such dedication to her wellbeing and myself
Immy Parish
3 months ago
The nicest staff and vets who are extremely knowledgeable. They keep you informed and are so helpful. They genuinely care about your animals and know what they’re talking about, so I can’t recommend them more. Excellent service, thank you for looking after my cat with such dedication to her wellbeing and myself
Denise Redford
a month ago
We have been a customer of this Veternary services for over 30 years . All the staff are very professional . And Ewan and Bryn are always compassionate and caring . Excellent in an emergency . We were pet sitting daufhters dog became seriously ill . They were amazing in treating her promptly . Personally we would not take our pets anywhere else . .
Denise Redford
4 months ago
We have been a customer of this Veternary services for over 30 years . All the staff are very professional . And Ewan and Bryn are always compassionate and caring . Excellent in an emergency . We were pet sitting daufhters dog became seriously ill . They were amazing in treating her promptly . Personally we would not take our pets anywhere else . .
Dave Barber
3 months ago
Been with Castle Vets since 2008. Excellent service as always. Always animal-centred. One of the few remaining independent practices.
Dave Barber
5 months ago
Been with Castle Vets since 2008. Excellent service as always. Always animal-centred. One of the few remaining independent practices.
Caitlyn Richmond
9 months ago
I adopted two kittens in 2020 and very rapidly they both needed emergency care, as I didn’t do my research before getting them. One had completely stopped eating the night before and Castle Vets took the cats in first thing the next morning. They gave me realistic odds, outcomes, and talked about costs in a clear manner and handled my distress with compassion. They called when they said they would with updates and thankfully my cats beat the odds and made it through. Why write a review 4.5 years later? I regularly think of this practice and how grateful I am for their care and how they handled the situation Outside of emergency care, also had the cats spayed here and they answered my anxious phone calls on vomiting and behavior questions with grace. I recognize they’re not the cheapest option, or at least they weren’t four years ago, but the quality of care and compassion was worth every penny! For the vets: pepper and Nia are living their best lives and thankfully not needed any emergency care since
Ella Massey
2 years ago
It was Toulouse’s first checkup today and what a stressful day it was. Through all of the tears and breeder faff, the Castle Vet team were incredible. They were so kind and did everything they could to help, while making me and little Toulouse feel as comfortable as possible. I am so so grateful to all of the ladies that helped us out. Will be seeing you soon ❤️ (picture of Toulouse post X-ray)
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