Medivet Stapleford

Medivet Stapleford is part of the Medivet group. It offers routine preventative care and common procedures, including vaccinations, parasite treatment and neutering, with access to Medivet’s 24-hour emergency centres when needed. Recent feedback is largely positive about easy booking, friendly staff and reassuring care, though there are also concerns from some reviewers about continuity and one complaint about pricing and communication.

Services

• •Routine consultations and preventative care: health checks, first visits for new pets, and ongoing everyday care.
• •Vaccinations: routine vaccinations and boosters, including kennel cough vaccination given at the same appointment as boosters.
• •Parasite treatment and prevention: reviews mention a newly adopted stray kitten being wormed, flea-treated and vaccinated promptly.
• •Neutering and common procedures: dog castration is specifically mentioned in reviews, with positive comments about the day-of-procedure experience and reassurance.
• •General maintenance care: reviews mention nail trims and anal gland expression.
• •Emergency arrangements: access to 24-hour emergency care through one of Medivet’s 24-hour centres.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The website-published out-of-hours consultation fee is £130 between 7pm and 9am at Medivet 24-hour centres. Review feedback on cost is mixed: most recent comments focus on service rather than price, but one reviewer felt charges and treatment explanations were unclear and was unhappy with a further estimate.

People

• •Sarah (vet) is named in a review about a dog’s castration and is described as “amazing and so reassuring.”
• •Reception staff are regularly praised for being friendly, helpful and making appointments easy to arrange, including fitting in time-sensitive booster bookings.
• •A couple of reviews raise a continuity concern, saying there is no permanent vet.

Reviews

Google rating: 4.7/5 from 252 reviews.

• •Many recent reviewers describe the team as friendly, caring and helpful, with easy booking and prompt appointments standing out.
• •Routine pet care features heavily in recent comments, including kitten worming, flea treatment and vaccination, dog boosters, kennel cough vaccination, and follow-up maintenance visits for nails and glands.
• •Owners mention pets being handled well on first visits and during appointments for anxious dogs, with vets described as thorough and reassuring.
• •Negative feedback is present but in the minority, mainly around continuity of care and one strongly critical review about costs and communication during treatment for a cat’s ear problem.