Medivet West Bridgford

I am extremely dissatisfied with the service I received during my recent appointment. I saw dr Nimra. I had specifically booked a full kitten health check; however, what occurred fell drastically short of any reasonable expectation of a veterinary consultation. There was no health check whatsoever and no information gathering regarding his history. The appointment lasted no more than five minutes in total. The vet spent approximately ten seconds visually inspecting my kitten’s ear, offered no meaningful examination of any other aspect of his health, and did not address the concerns I attempted to raise. Her manner was dismissive, and the interaction felt rushed and uninterested. Of the brief time she was in the room, roughly half of it was spent fetching medication rather than carrying out the health check I had paid for. I entered the consultation at 4:35pm and was out by 4:40pm-an appointment that provided virtually no value and left me with serious concerns about the quality of care my kitten received. I left feeling that my concerns were ignored and that the examination was not performed properly or thoroughly. This experience was entirely unacceptable and falls well below the standards expected of a veterinary practice. I cannot express enough how disappointing and unprofessional this visit was.

Greats vets used before I got my kitten and they are very friendly and good at what they do thankyou

Greats vets used before I got my kitten and they are very friendly and good at what they do thankyou

I very recommended Clinic and Dr Nimra, She treated my dog ​​very well, and after a few days, he felt much better and returned to normal. Thank you very much to the entire team for their professional service.

I very recommended Clinic and Dr Nimra, She treated my dog ​​very well, and after a few days, he felt much better and returned to normal. Thank you very much to the entire team for their professional service.

Shocking vet!!!! The blasé attitude of the vet here led me to seek a second opinion elsewhere — only then was my dog correctly diagnosed with a tumour on her spleen which turned out to be cancerous. By that point, it was too late, and I’ve now had to face the inevitable loss of my beloved dog. I raised two complaints about misdiagnosis which were ignored, and no accountability was ever taken. The lack of care, urgency, and responsibility is utterly unacceptable. Happy to take my cash but not even the decency to acknowledge the complaints raised.

Shocking vet!!!! The blasé attitude of the vet here led me to seek a second opinion elsewhere — only then was my dog correctly diagnosed with a tumour on her spleen which turned out to be cancerous. By that point, it was too late, and I’ve now had to face the inevitable loss of my beloved dog. I raised two complaints about misdiagnosis which were ignored, and no accountability was ever taken. The lack of care, urgency, and responsibility is utterly unacceptable. Happy to take my cash but not even the decency to acknowledge the complaints raised.

Lovely vet and friendly staff. My two dogs are very well cared for here.

My cat had a procedure done on Monday and I couldn’t be happier with the results. Staff is very friendly and Pedro recovered very quickly. Thank you all so much ! ❤️

My little miniature dachshunds are always treated with the up most care. My little baby whitbys had a poorly digestive tract. He’s been seen in hours has an urgent visit from speaking to the amazing nurses/reception team. The vets have been professional - supportive - gave him an anti sickness vaccine and he’s much better today, Thank you Kyle Charles.