Medivet West Bridgford

- Several owners describe kind, reassuring and professional care, with friendly staff and pets being well looked after. - Recent positive reviews highlight fast action in urgent situations, including immediate treatment for xylitol poisoning and coordination with the Medivet 24-hour hospital in Alfreton. - Owners also mention good communication and practical support, such as clear treatment plans, updates during the day, easy booking and reminders.

Medivet West Bridgford is a Medivet practice in Nottingham that sees cats, dogs, rabbits and small mammals. Website information shows it offers routine preventive care, dentistry, diagnostics and imaging, with out-of-hours care provided by Medivet 24 Hour Alfreton; phone assessments there are free. Recent feedback is mostly positive, especially around friendly staff, urgent help and communication, though a small number of reviews raise concerns about consultation thoroughness and diagnosis.

Services

•Routine care: vaccinations, parasite care, microchipping, nurse clinics and pet neutering.
•Dental and medical care: dentistry, ECG, and general consultations for common pet health concerns.
•Diagnostics and imaging: in-house laboratory testing, ultrasound and X-rays.
•Species seen: cats, dogs, rabbits and small mammals.
•Urgent and follow-up care: recent reviews mention prompt help for a dog with digestive problems, immediate treatment for a dog with xylitol poisoning, and checkups for cats during a family bereavement.
•Out-of-hours arrangements: emergency cover is provided by Medivet 24 Hour Alfreton; phone assessments are free.

Pricing

Published prices suggest the clinic is below average, based on a partial sample of comparable services. The published out-of-hours consultation fee is £130, and phone assessments are free. Review comments on cost are positive, with one recent customer describing the practice as cheaper than most places, while another singled out the annual care plan as a useful option.

People

•Dr Marie: praised in recent reviews for being helpful, patient and caring, for not rushing consultations, and for acting quickly in an emergency poisoning case while keeping the owner updated.
•Dr Nimra: named in both positive and negative reviews. Some owners say their pets improved after treatment and recommend her; others describe a rushed kitten appointment or concerns about clinical judgement.
•Nurses and reception team: credited with friendly service and helping arrange urgent appointments quickly.

Reviews

Google rating: 4.8 stars from 78 reviews. Recent feedback is largely positive overall, but it includes a small number of serious complaints.

•Several owners describe kind, reassuring and professional care, with friendly staff and pets being well looked after.
•Recent positive reviews highlight fast action in urgent situations, including immediate treatment for xylitol poisoning and coordination with the Medivet 24-hour hospital in Alfreton.
•Owners also mention good communication and practical support, such as clear treatment plans, updates during the day, easy booking and reminders.
•A few 1-star reviews raise serious concerns about consultation quality, including an allegedly rushed kitten health check and a separate complaint about an alleged missed diagnosis and ignored complaints.

Reviews for Medivet West Bridgford

Note: Showing the 10 most recent Google reviews out of 78 we track in total. Recent reviews may not be representative of overall sentiment.

Billy Duffield

1 month ago

Had a really good experience with the new lady vet Marie .very helpful patient and caring didn't rush things and gave me a plan . we are now able to go on holiday for the first time in 10 years not worrying about Charlie being poorly can't thank you enough

Alexey Malov

I took my dog to them with xylitol poisoning, and I can’t express how grateful I am. Dr. Marie saw us immediately and started treatment straight away. I had to leave my dog with them for several hours until 7pm. After that, Dr. Marie contacted Medivet Alfreton (the 24-hour clinic), and I drove my dog there, where she stayed for two nights. Dr. Marie stayed in touch with me the entire time, providing updates. Thanks to all their help, my dog is now doing great. I’m truly so grateful for everything they did.

Linda Pankhurst

Adam Pidduck

2 months ago

Brilliant Service, all round won’t be going anywhere else cheaper than most places easy to book and even got reminders

B.J Lang

I am writing to extend my sincere gratitude for the exceptional care you have provided for my late mother’s cats during a very difficult time for our family. After my mother’s passing in late November, I found myself the primary caregiver for her beloved animals. As someone who last cared for cats more than 30 years ago, I greatly appreciated the kindness, expertise, and reassurance I received from Medivet during their checkups. Your team was not only friendly and professional but also incredibly supportive, which made a meaningful difference as I navigated this transition. I also believe that the annual care plan you offer is a valuable option for pet owners. It provides consistent preventive care and peace of mind, benefitting both pets and their guardians. Thank you once again for your outstanding service and for being a trusted partner in the welfare of these much-loved animals.

Hal Jay

4 months ago

I am extremely dissatisfied with the service I received during my recent appointment. I saw dr Nimra. I had specifically booked a full kitten health check; however, what occurred fell drastically short of any reasonable expectation of a veterinary consultation. There was no health check whatsoever and no information gathering regarding his history. The appointment lasted no more than five minutes in total. The vet spent approximately ten seconds visually inspecting my kitten’s ear, offered no meaningful examination of any other aspect of his health, and did not address the concerns I attempted to raise. Her manner was dismissive, and the interaction felt rushed and uninterested. Of the brief time she was in the room, roughly half of it was spent fetching medication rather than carrying out the health check I had paid for. I entered the consultation at 4:35pm and was out by 4:40pm-an appointment that provided virtually no value and left me with serious concerns about the quality of care my kitten received. I left feeling that my concerns were ignored and that the examination was not performed properly or thoroughly. This experience was entirely unacceptable and falls well below the standards expected of a veterinary practice. I cannot express enough how disappointing and unprofessional this visit was.

Amanda Staples

6 months ago

Greats vets used before I got my kitten and they are very friendly and good at what they do thankyou

Katarzyna Grabowska

7 months ago

I very recommended Clinic and Dr Nimra, She treated my dog very well, and after a few days, he felt much better and returned to normal. Thank you very much to the entire team for their professional service.