Ruddington Vets – Vets in Nottingham
Clinic Overview
Ruddington Vets is a small-animal practice established in 1994, and it moved in 2022 to a large, modern purpose-built site (per the clinic website). The practice lists a wide range of routine and surgical care including keyhole surgery, plus nurse consults and home visits. Review signals are mixed: several owners specifically praise the receptionist team for being “friendly” and “going out of their way to help,” while a small number of recent reviews describe disputes about charges appearing later (including a follow-up visit fee) and invoicing/debt-collection escalation.
Services
Services mentioned on the clinic website include
- •Consultations and six‑month health checks
- •Vaccinations, microchipping, parasite control
- •Neutering and general surgery, including keyhole surgery
- •Dentistry
- •Diagnostics and blood pressure checks
- •Nurse consultations
- •Grooming and nail clipping; anal sac expression
- •Home visits
Emergency care (as stated on the website)
- •During normal opening hours, clients are advised to call the practice for emergencies.
- •Out-of-hours emergencies are directed to MiNightVet, described as a dedicated emergency service with full-time night staff.
Other capability from structured clinic data
- •Veterinary nurse training facility
Accreditation (website)
- •RCVS General Practice
Pricing
- •One recent reviewer reports being invoiced £57.50 for a brief follow-up check, saying the charge was not explained in advance and later correspondence threatened debt collection. (This is a single reviewer’s account; the clinic’s standard fees are not listed in the provided data.)
People
- •Reception team: mentioned in recent 5-star reviews as “friendly,” “approachable,” and “go out of their way to help.”
- •Vets/nurses: one long-term client says the practice “considers the cost implications,” while another review about end-of-life care describes staff being “fantastic… before, during and after her final sleep,” but also notes they’d “had problems with certain vets” (mixed experience depending on clinician, based on that reviewer).
Reviews
Google rating: 4.5 stars from 235 reviews. “”
- •Front-desk experience is repeatedly highlighted: owners describe receptionists as particularly helpful and welcoming.
- •A few reviews raise concerns about billing transparency and follow-up charging, including an unexpected fee for a short recheck and later escalation to debt-collection threats (as described by the reviewer).
- •One reviewer describes a medication dosing issue for a cat (wormer), followed by a later invoice they felt was unfair.
- •End-of-life support is described in detail by one owner as compassionate and supportive before/during/after euthanasia, alongside a note that not every vet encounter was positive.
Special Services
Animals Treated at Ruddington Vets
Animals We Treat
Companion Animals
Opening Hours – Ruddington Vets
Opening Hours
Hours
Reviews for Ruddington Vets
Note: Showing the 5 most recent Google reviews out of 235 we track in total. Recent reviews may not be representative of overall sentiment.
Jason Watmore
3 months ago
Just wanted to say, thanks very much for doing what you do. The receptionist team are very friendly, go out of their way to help and are friendly and approachable. The nurses and vets as always thanks very much. I can't recommend this vets enough. Thank you ! Keep doing what you do Love from Tina & Darcey
Jason Watmore
a month ago
Just wanted to say, thanks very much for doing what you do. The receptionist team are very friendly, go out of their way to help and are friendly and approachable. The nurses and vets as always thanks very much. I can't recommend this vets enough. Thank you ! Keep doing what you do Love from Tina & Darcey
Flossey61
5 months ago
Spooky Yoshi
6 months ago
Jake Moore
8 months ago
Extremely disappointed with my experience at Ruddington Vets. I brought my cat in for treatment, and the vet asked me to return a week later to check if the issue had resolved. At no point was I informed there would be a charge for this follow-up, which lasted less than 30 seconds and involved nothing more than a quick visual check. I was later sent an invoice for £57.50 — an amount I was never made aware of, never agreed to, and which I find completely disproportionate to the service (or lack thereof) provided. I have now received a letter threatening debt collection action, despite the fact that no clear price was communicated in advance. This kind of opaque pricing and aggressive follow-up is unacceptable and has left me feeling misled and exploited. I will not be returning and would advise others to be extremely cautious before agreeing to any treatment or appointments without explicit written confirmation of costs upfront.
Jake Moore
5 months ago
Extremely disappointed with my experience at Ruddington Vets. I brought my cat in for treatment, and the vet asked me to return a week later to check if the issue had resolved. At no point was I informed there would be a charge for this follow-up, which lasted less than 30 seconds and involved nothing more than a quick visual check. I was later sent an invoice for £57.50 — an amount I was never made aware of, never agreed to, and which I find completely disproportionate to the service (or lack thereof) provided. I have now received a letter threatening debt collection action, despite the fact that no clear price was communicated in advance. This kind of opaque pricing and aggressive follow-up is unacceptable and has left me feeling misled and exploited. I will not be returning and would advise others to be extremely cautious before agreeing to any treatment or appointments without explicit written confirmation of costs upfront.
diasd0s dos santos
9 months ago
kajoi
9 months ago
I recived invoice months later for wormer pills after when they messed up with dose for my cat. I recived the a phone call they precriped wrong dose, I said i already given the pill , please come back then later to collect a new pill. Assuming it is ok nothing happened . 2 months later recived invoice for extra medication. Dissgusting care .
Nat/Mark Dove
2 years ago
After along fight with cancer my French bulldog poppy's body just couldn't fit anymore and unfortunately she past away on the 9th of October and the staff where fantastic with the care before,during and after her final sleep and we can't thank them enough for this. We did have problems with certain vets here but the main vet and staff were fantastic.
Kerry-Jane Wilson
6 years ago
Very caring nature, always puts your pet first. Considers the cost implications of the customer. We have been taking our pets there for the last fifteen years.
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