Scarsdale Veterinary Group

Scarsdale Veterinary Group is a multi-site veterinary group with access to a state-of-the-art small animal hospital and its own 24/7 emergency service (“Vets at Night”) staffed by their own team at Pride Veterinary Centre. The website also states the group is RCVS-accredited and offers rehabilitation and hydrotherapy alongside routine care.

From the latest reviews, owners most often mention

• •A clean, well-run practice environment (one first-time client specifically called out cleanliness and customer service).
• •Thorough clinical work (including a vet called Sam being praised for diagnosing a pet’s condition).
• •Practical handling of nervous or resistant pets (a blood test described as a “team effort,” using distractions like singing and food to get it done).

Services

Based on the clinic’s website summary and the written reviews available

• •Routine pet care
• •Vaccinations
• •Neutering
• •Blood tests (specifically mentioned in a review)
• •Rehabilitation
• •Hydrotherapy (rehabilitation and hydrotherapy suite mentioned on the website)
• •24/7 emergency service: “Vets at Night,” described as operating 365 days a year and staffed by the group’s own team at Pride Veterinary Centre
• •Referral-level investigation/treatment via their small animal hospital (the website says they carry out specialised investigations and treatment, including cases sent by other vets)
• •“Dog Friendly Clinic” (stated on the website)

Pricing

Only prices and discounts explicitly mentioned on the website

• •Wellness screening: £60
• •Six-month healthy pet check: £24.99
• •Free 15-minute health check for new clients (offer described as time-limited on the website)
• •Registered clients: 10% off “trusted pet travel with PetAir”
• •Pet Health Club® Plus: website states consultations are included, but no price is given

People

• •Sam (role not stated): repeatedly praised in reviews for diagnosing a pet’s condition and being “excellent” and “thorough.”
• •A “trainee vet” (name not given): one reviewer says he was “kind and gentle” with two kittens.
• •Wider team: one owner describes a difficult blood test as requiring multiple staff working together, using calm persistence and practical distractions to complete the test.

Reviews

Google rating: 4.8 stars from 148 reviews.

• •Cleanliness and first-visit experience: one new client highlighted strong customer service and a very clean practice.
• •Thoroughness and problem-solving: “helpful and thorough” is repeated, with specific praise for diagnosing a condition.
• •Handling anxious/resistant pets: a detailed account of staff working as a team to complete a blood test on a dog that “was not having any of it,” using food and distraction while staying professional.
• •Communication and feeling heard: owners mention feeling listened to and valued, and that their pets received good treatment.