Specialist Vets in Nottingham

## Summary Eastwood Vets4Pets Ltd is part of the Vets4Pets group. Based on review detail, the practice appears set up for a wide range of small-animal work, with repeated mentions of care for “exotics” and birds (budgies, chinchillas, rabbits) as well as dogs. Owners often describe vets getting physically down to a dog’s eye level to greet them, clear explanations of what will be done (including for a wild animal brought in), and reception handling practicalities like care plans, medications and insurance claims. One recent account strongly conflicts with this, alleging a missed serious heart/lung problem after a brief exam and being advised dental extractions instead. ## Services - Veterinary care for birds and small mammals is repeatedly referenced in reviews, including: - Budgies (owners mention being helped and advised) - Chinchillas (one reviewer calls out a specific vet as exceptionally strong with chinchillas) - Rabbits (a reviewer describes eye surgery and recovery) - Dental work is referenced in one review (tooth extractions were recommended and costed). - Treatment of a “poorly wild animal” is described, including the vet explaining what he would do to help. - Veterinary nurse training facility (from provided clinic data). - Emergency veterinary services (24/7 or extended hours) (from provided clinic data). ## Pricing - £80 for an appointment and pain medication (reported by one reviewer). - £1,000 quoted for dental work/extractions (reported by one reviewer). - £2,000 CT scan referenced as a price quoted by other vets elsewhere (context from one reviewer; not presented as this clinic’s price). ## People - **Jonathan** (vet; role implied in reviews): mentioned for explaining what he would do for a wild animal, and for putting dogs and owners at ease by getting down to the dog’s eye line. Another reviewer says they were referred to Jonathan and felt he “did everything possible” for their pet. - **John** (vet; role implied in reviews): repeatedly highlighted for small-mammal care—one rabbit owner says he offered next-day surgery and their rabbit recovered; another reviewer describes him as an outstanding chinchilla vet. - **Reception team**: described as organising payments, care plans, medications and insurance claims “swiftly,” and being consistently polite/helpful. ## Reviews **4.7 stars from 491 reviews.** Themes below are drawn from the latest written reviews available to us. - Multiple owners praise care for birds and small mammals (budgies, rabbits, chinchillas), including a specific report of rabbit surgery and recovery. - Several reviews describe clear communication: vets explaining what they would do, and helping owners feel at ease (including greeting a dog at eye level). - Front-desk processes are repeatedly mentioned as smooth (payments, care plans, meds, insurance claims). - A serious negative account alleges inadequate assessment (no temperature or tests), a dental focus despite respiratory signs, and that a later emergency visit diagnosed heart disease with fluid on the lungs; this directly conflicts with the many positive experiences reported by others.

## Summary The Pet Vet Nottingham is part of **The Pet Vet** group (the clinic branding and website sit under the thepetvet.co.uk network). The website describes a practice set up for both **routine and emergency treatment**, with on-site diagnostics (including **X-ray, ultrasound, dental X-ray, and an in-house laboratory**) and a broad surgical/medical offering. From the latest reviews available to us, owners most often describe: - **Dental work** (including teeth cleaning/“teeth done”), with one owner choosing the clinic specifically because of a **dental offer**. - **Surgery and post-op support**, including a dog **eye surgery** with “excellent” at-home care instructions afterwards. - **Extra time for nervous pets**, including allowing an owner to stay with a nervous dog **pre- and post-op** so the dog could settle. - **End-of-life care**, with multiple reviews thanking named staff for the way a pet’s passing was handled. ## Services Services and capabilities mentioned on the clinic website and/or in recent reviews include: - **Consultations** (vet consults) - **Nurse clinics** - **Home visits** - **Routine & emergency treatment** (as described by the clinic) - **Diagnostics on site:** X-ray, ultrasound, **dental X-ray**, and an **in-house laboratory** - **Dentistry** (owners mention dental cleans/teeth procedures) - **Surgery** - **Eye surgery** (mentioned in a review) - **BOAS surgery** (listed on the website) - **Orthopaedics** (listed on the website) - **Exotic pet care** (listed on the website) - **Cryotherapy** (listed on the website) - **Pet health certificates** (listed on the website) - **Pet Health Plan** (listed on the website) - **Veterinary Nurse Training facility** (listed in the clinic data) The website also mentions **0% finance plans** available via CarefreeCredit (eligibility subject to credit checks). ## People Named team members mentioned in reviews include: - **Hannah** — thanked for handling a cat’s passing “brilliantly,” and also listed as part of a wider team credited with helping a “poorly puppy.” - **Josh** — thanked for dignified, respectful support when a dog (Luna) passed away after a short illness. - **Hilal** — specifically credited with carrying out/helping with a dog’s **eye surgery**, with the owner highlighting clear post-op guidance for home care. - **Laura (vet)** — described by one reviewer as their “main vet” during repeated visits for a sick puppy; praised for being careful and thorough and for answering many questions. - Other staff members named positively as part of the puppy’s care team: **Ashley, Rhiannon, Fiona, Amber, Javier, Courtney, Lucy, Imogen**. Across reviews, staff are repeatedly described as taking time with **nervous dogs** (e.g., letting the dog approach at their own pace and not rushing an exam). ## Reviews **Google rating: 4.4 stars from 478 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **End-of-life support** is mentioned more than once, with owners emphasising dignity, respect, and being supported through sudden loss. - **Surgery experiences** are described in practical terms: one owner cites an eye surgery their usual vet couldn’t perform, plus strong post-op home-care instructions. - **Dental procedures** come up repeatedly (teeth cleaning/teeth work), including accommodation for a very nervous dog before and after the procedure. - **Medical treatment and recovery**: examples include prescribed medication for an infected bite and care for fever/infection with owners reporting improvement afterwards. - **Appointment access and communication**: one reviewer notes a quick appointment, a thorough exam, and clear prescribing decisions; another mentions staff handling lots of questions during ongoing puppy visits.

## Summary Ashfield House Veterinary Hospital Limited is a veterinary hospital offering a 24/7 emergency service and an on-site hospital facility (both mentioned by clients and on the clinic website). The website also highlights routine care (vaccinations, nurse clinics, neutering) alongside more advanced procedures such as complex surgeries and “keyhole” laparoscopic spays. In the latest reviews, owners repeatedly mention being kept updated during emergencies (including regular pre-/post-op updates), and several describe compassionate end-of-life support where they were given time and practical help with arrangements. A few reviews also flag operational hiccups—one owner describes an appointment being deleted and a long wait, and another mentions a single abrasive phone interaction. ## Services - **24/7 emergency care** (website states a 24/7 emergency service; a recent review describes emergency admission and surgery within hours for a severe eye injury). - **On-site hospital / hospitalisation** (mentioned as an important factor by a long-term client). - **Vaccinations** (website). - **Nurse clinics** (website). - **Neutering** (website). - **Complex surgeries** (website). - **Laparoscopic (“keyhole”) spays** (website). - **End-of-life euthanasia support** (multiple reviews describe compassionate support and being given time). ## People - **Veterinary team (unnamed in the materials provided):** reviewers describe thorough explanations during euthanasia visits and being given “all the time you need,” including one account of a vet returning after the appointment to provide an additional keepsake. - **Reception/front-desk team:** often described as helpful, though one reviewer reports an abrasive phone manner from a single staff member, and another describes an administrative error where an appointment was deleted and they waited around half an hour before being seen. ## Reviews **Google rating: 4.4 stars from 151 reviews.** Themes below are drawn from the latest written reviews available to us. - **Emergency handling with updates:** one owner reports their cat was admitted within an hour for emergency surgery and they received regular updates before and after the procedure. - **On-site hospital seen as a differentiator:** a long-term client mentions the on-site hospital as a key reason they stay with the practice. - **End-of-life care:** several reviews focus on euthanasia appointments—staff “explained things thoroughly,” allowed time, and helped with arrangements. - **Service inconsistencies:** reports include a deleted appointment leading to a prolonged wait and one instance of an abrasive telephone interaction.

## Summary Scarsdale Veterinary Group is a multi-site veterinary group with access to a state-of-the-art small animal hospital and its own 24/7 emergency service (“Vets at Night”) staffed by their own team at Pride Veterinary Centre. The website also states the group is RCVS-accredited and offers rehabilitation and hydrotherapy alongside routine care. From the latest reviews, owners most often mention: - A clean, well-run practice environment (one first-time client specifically called out cleanliness and customer service). - Thorough clinical work (including a vet called **Sam** being praised for diagnosing a pet’s condition). - Practical handling of nervous or resistant pets (a blood test described as a “team effort,” using distractions like singing and food to get it done). ## Services Based on the clinic’s website summary and the written reviews available: - Routine pet care - Vaccinations - Neutering - Blood tests (specifically mentioned in a review) - Rehabilitation - Hydrotherapy (rehabilitation and hydrotherapy suite mentioned on the website) - 24/7 emergency service: “Vets at Night,” described as operating 365 days a year and staffed by the group’s own team at Pride Veterinary Centre - Referral-level investigation/treatment via their small animal hospital (the website says they carry out specialised investigations and treatment, including cases sent by other vets) - “Dog Friendly Clinic” (stated on the website) ## Pricing Only prices and discounts explicitly mentioned on the website: - Wellness screening: **£60** - Six-month healthy pet check: **£24.99** - Free 15-minute health check for new clients (offer described as time-limited on the website) - Registered clients: **10% off** “trusted pet travel with PetAir” - Pet Health Club® Plus: website states **consultations are included**, but no price is given ## People - **Sam** (role not stated): repeatedly praised in reviews for diagnosing a pet’s condition and being “excellent” and “thorough.” - A “trainee vet” (name not given): one reviewer says he was “kind and gentle” with two kittens. - Wider team: one owner describes a difficult blood test as requiring multiple staff working together, using calm persistence and practical distractions to complete the test. ## Reviews **Google rating: 4.8 stars from 148 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Cleanliness and first-visit experience: one new client highlighted strong customer service and a very clean practice. - Thoroughness and problem-solving: “helpful and thorough” is repeated, with specific praise for diagnosing a condition. - Handling anxious/resistant pets: a detailed account of staff working as a team to complete a blood test on a dog that “was not having any of it,” using food and distraction while staying professional. - Communication and feeling heard: owners mention feeling listened to and valued, and that their pets received good treatment.

## Summary Bulwell Vets4Pets Ltd is part of the Vets4Pets group, and the website describes it as a “locally owned” practice. It appears set up for routine care plus a wide range of in-practice diagnostics, with facilities listed including an in-house laboratory, digital and dental X‑ray, ultrasound, ECG, endoscopy, an operating theatre, and an isolation unit; orthopaedics and ophthalmology are also mentioned on the site. From the latest reviews, owners most often describe: - fast access for urgent problems (one dog was “seen immediately” after being attacked by another dog) - a structured, supportive euthanasia process (time given before/after, keepsakes like nose/paw prints and fur, and a condolence card sent afterwards) - practical communication touches such as appointment reminders by text There are also negative experiences reported, including one review alleging a “rude vet,” and another alleging the wrong medicine was given and that their cat deteriorated. ## Services Based on the clinic website summary and the latest reviews available: - Species treated: dogs, cats, rabbits (website); a rat euthanasia is also described in reviews - Dentistry with dental X‑ray (website) - Imaging and diagnostics: digital X‑ray, ultrasound, ECG (website) - Endoscopy (website) - In-house laboratory testing: haematology, biochemistry, electrolyte assessment; blood pressure monitoring (website) - Surgical facilities: operating theatre (website) - Orthopaedics (website) - Ophthalmology (website) - Isolation unit (website) - Emergency cover when closed is provided via Vets Now Nottingham (website) - End-of-life care/euthanasia with keepsake options (nose/paw prints, fur) and condolence card mentioned by a reviewer (reviews) - Urgent injury assessment/treatment described after a dog attack (reviews) ## Reviews **Google rating: 4.4 stars from 622 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Urgent access when needed:** one owner says their dog was seen immediately after an attack by another dog. - **Communication and admin:** appointment reminders by text are mentioned. - **Clinic environment and front desk:** reviews describe a clean reception area and welcoming receptionists. - **Vet manner and handling anxious pets:** one owner of a nervous chihuahua describes a calm, patient exam and being put at ease. - **Euthanasia support:** one reviewer describes being taken through quickly on arrival, given time with their pet before/after, offered keepsakes (nose/paw prints, fur), and receiving a condolence card. - **Conflicting experiences:** a couple of reviews report problems—one alleges a rude vet, and another alleges incorrect medication and an insufficient check-up leading to their cat worsening.